Download Microsoft Excel for macOS 10.13 or later and enjoy it on your Mac. This application requires a qualifying Microsoft 365 subscription. Microsoft 365 includes premium Word, Excel, and PowerPoint apps, 1 TB cloud storage in OneDrive, advanced security, and more, all in one convenient subscription. Note: It is important that you do not open the CSV-file directly in Excel, but instead open an empty spreadsheet and then using one of the methods below. Mac (Old versions of Excel) Go to the Data tab and click on From Text and find the.csv file to open. Find the CSV-file you downloaded from WISEflow in your file system and click Get Data.
Most Excel users have experienced the problem of Microsoft Excel Not responding, freezing, getting stuck or crashing. You will find below the steps to fix Microsoft Excel not responding issue.
Microsoft Excel Not Responding
Introduced way back in 1985, Microsoft Excel has grown into one of the most popular, powerful and indispensable computer programs, used by workplaces all over the world.
However, Microsoft Excel can sometimes freeze up, stop working or even crash while working on large or complex spreadsheets.
On such frustrating occasions, you may see an error message reading “Excel is not responding”, or “Excel has stopped working.”
We are providing below a number of methods that can fix the issue of Microsoft Excel not responding on your computer.
1. Repair Microsoft Office
The problem of Microsoft Excel not responding might be due damaged or corrupted program files. This can be fixed by using the Repair option as available on your Windows computer.
1. Right-click on the Start button and click on Run.
2. In the Run Command Window, type appwiz.cpl and click on OK.
3. On the next screen, right-click on Microsoft Office and click on the Repair option.
Note: If the Repair option is not available, right-click on Change > select Repair in the pop-up and click on Continue.
Wait for the repair program to repair the Microsoft Office program.
2. Change Default Printer
Microsoft Excel can become unresponsive if it is unable to communicate with the default printer on your computer.
This can be fixed by temporarily switching the default printer on your computer to Microsoft XPS Document Writer.
1. Open Settings > click on Printers & Scanners.
2. On the next screen, click on Printers & Scanners in the left pane. In the right-pane, click on Microsoft XPS Document Writer and click on Manage.
3. On the next screen, click on Set as Default option.
After setting Microsoft XPS Document Writer as the default printer, open Microsoft Excel and see if it is now working properly on your computer.
3. Run Excel in Safe Mode
This method can help if the problem is being caused by a Plug-in or an Add-on program.
1. Right-click on Start button and click on Run.
Note: You can also press Windows + R key to open the Run Command window
2. On the Run command window, type excel.exe /safe and click on OK to start Microsoft Excel in Safe Mode.
3. Now try opening the particular Non responsive Excel File again.
If this method helps in fixing the problem, you can follow the next method as provided below to disable the Add-in programs on your computer.
4. Disable Add-Ins & Plug-ins
Follow the steps below to disable Plug-ins and Add-in programs.
1. Right-click on Start button and click on Run.
2. In the Run Command Window, type excel.exe /safe and click on OK to start Microsoft Excel in Safe Mode on your computer.
3. Once you are in Microsoft Excel, click on the File tab in top menu bar > scroll down and click on Options.
Note: In older versions of Excel, click on File Icon > Excel Options button
4. On the next screen, click on the Add-ins in the left pane. In the right-pane, select Excel Add-ins and click on the Go… button.
5. On the Add-Ins screen, uncheck the little box next to the active Add-Ins and click on OK to save.
After disabling Add-Ins, restart Microsoft Excel and see if the problem of Microsoft Excel Not Responding is now fixed.
In case the problem is fixed, try to isolate the particular Add-in that is causing problems by disabling the Add-Ins one by one.
Particular Microsoft Excel File Not Responding
In this case, the problem appears to be confined to a particular Spreadsheet and the Excel Program itself is working fine.
In many cases, this problem can be fixed by clearing conditional Formatting from the spreadsheet.
1. Open the Excel File that is getting stuck on your computer.
2. On you are in the file, click on Home > Conditional Formatting > Clear Rules > Clear Rules From Entire Sheet.
This will clear Conditional Formatting from this particular sheet.
3. Now, select other Tabs (in case you have any) from the bottom of the sheet and clear Conditional Formatting in those sheets as well.
4. Save this Excel File with a New Name, so that the original Excel File will also be available on your computer. You will be able to make use of the original File, in case required.
If this fixes the problem, it confirms that the file is getting stuck due to conditional Formatting.
The next step would be to narrow down the problem to a particular sheet or section of the File and apply corrections as required
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Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you work with a Microsoft Excel file, you receive one of the following messages:
Cause
The above memory error messages can be generic and don't always identify the real cause of the issue. However, if your file is large or contains a large number of features, it is possible you are running low on available memory resources.
Before we explore the more common reasons for the memory errors, it good to understand Excel's limitations. See the following resources for more information:
If you are not hitting a resource limitation, these are the most common resolutions.
Resolution
Follow the provided methods in this article to resolve the available resource error message in Excel. If you have previously tried one of these methods and it did not help, go to another method from this list:
Method 1: Contents of the spreadsheet
The first thing to determine is if the error is specific to one workbook (or others created from the same template). Typical actions that cause memory error messages are:
If you are seeing the error when performing any of the above actions, it's time to look to determine what is going on in your file. These will be addressed in the sections below.
Calculations
If you are inserting rows and columns, performing calculations, or copying and pasting and receive the message, it can be tied to formulas having to recalculate.
Consider this scenario:
You have a spreadsheet with 1 million formulas on a sheet and you insert a new column. This will force Excel to recalculate all the formulas in the spreadsheet adjusting for the new column that you inserted. It is possible, depending on the complexity of your spreadsheet, bitness of Excel, and how the spreadsheet is built, and what formulas are used, that you receive the out of resources error.
The following articles address how to optimize performance with calculations:
Other Spreadsheet Elements
Other areas that can cause the memory issues are excess shapes, complex PivotTables, macros, and complex charts with many data points. The following article walks through identifying and fixing these issues.
Custom Views in a Shared Workbook
If you are using the feature Shared Workbook (Review Ribbon > Share Workbook), cleaning out the Custom Views may help with available memory. To do this;
Deleting Custom Views doesn't delete anything in the spreadsheet, it does delete the print areas, and filters. These can easily be reapplied.
If your issue is not resolved after you clean up the file, go to method 2.
Method 2: Verify/install the latest updates
You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Office updates, click the link specific to your version of Windows and follow the steps in that article.
Operating system updates:
Office updates:
For more information about Office updates, see Office downloads & updates.
If your issue is not resolved after you install the updates, go to method 3.
Method 3: Add-ins interfering
Check the Add-ins that are running, and try disabling them to see if Excel is working properly. Follow the directions in the following article to disable the add-ins.
If you find that Excel is no longer giving you the error after you remove the add-ins, then it is recommended to contact the manufacturer of the add-in for support.
If your issue is not resolved after you remove the add-ins, go to method 4.
Method 4: Test disabling Preview/Details Pane in Windows 7
If you are running Windows 7, try disabling the preview and details panes in Windows. You will have to disable them in three locations.
Windows Explorer:
Excel:
If your issue is not resolved after you turn off preview and details panes, go to method 5.
Method 5: Test a different Default Printer
When Excel launches, it uses the default printer to help render the file. Try testing with the 'Microsoft XPS Document Writer' as the default printer and see if we continue to get the error. To do this;
If your issue is not resolved after you change your default printer, go to method 6.
Method 6: Test without AntivirusExcel Download Not Showing Correctly On A Mac File
Antivirus can sometimes cause problems by continuously trying to scan the Excel file or something in the file. Many times the memory error will be random and will be found with any spreadsheet. Test this by shutting off the antivirus temporarily, or by not having Excel files scanned. In some cases, the AV will need to be removed.
If your issue is not resolved after you turn off antivirus, go to method 7.
Method 7: Test with 64-bit version of Excel
Working with large Excel files can use the memory available to the 32-bit Excel application. In any 32-bit application there is a 2-GB limitation.
If your processes need to use more than 2 GB's, then you need to carefully consider moving to Microsoft Excel 64-bit version. The 64-bit version will allow all available physical RAM on the machine to be used. If you are interested in researching 64-bit versions, see 64-bit editions of Office 2013.
If your issue is not resolved after testing on 64 bit, go to method 8.
Method 8: Other applications are consuming the computer's memory and not enough is being allocated to Excel
Does the message clear up for some time after you reboot or shut off some of your applications? That's probably a good sign this is your issue, follow the steps to shut down some of the extra applications running on your computer.
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